Personal Information

Potlam offers online food order and groceries delivery service. Potlam is the fastest growing online food order and home delivery service in Sathupally Surrounding. Select over 200+ varieties of food items and order online. We bet you get the best food in Sathupally. #StayHome & #StaySafe.

What information is, or may be, collected from you?

As part of the registration process on the Site, PRCPL may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site or App, the number of times you access the page and any such browsing information.

How do we Collect the Information ?

PRCPL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site / App may contain links to other Web sites. PRCPL is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

How is information used ?

PRCPL will use your personal information to provide personalized features to you on the App / Site and to provide for promotional offers to you through the Site, App and other channels. PRCPL will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. PRCPL will use this information to preserve transaction history as governed by existing law or policy. PRCPL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. PRCPL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of PRCPL for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions. With whom your information will be shared PRCPL will not use your financial information for any purpose other than to complete a transaction with you. PRCPL does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with PRCPL’s business associates and partners. PRCPL may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition PRCPL may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What Choices are available to you regarding collection, use and distribution of your information?

To protect against the loss, misuse and alteration of the information under its control, PRCPL has in place appropriate physical, electronic and managerial procedures. For example, PRCPL servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although PRCPL will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that PRCPL will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information ?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an email to:
CustomerCare.POTLAM@gmail.com

Policy Updates

PRCPL reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Contact Information

POTLAM Retail Concepts Private Limited
POTLAM Building,
Virodhula vari Street,,
Buttaigudem Road,
Jangareddi Gudem,
West Godavari District,
Andhra Pradesh,
India - 534447
Email id: CustomerCare.POTLAM@gmail.com